Terms of Use

1. Acceptance of Terms

Welcome to filteraoeco.world (the "Website"), operated by Filteraoeco ("we", "us", "our"). By accessing or using our Website, you agree to be bound by these Terms of Use ("Terms"). If you do not agree to these Terms, please do not use our Website.

These Terms constitute a legally binding agreement between you and Filteraoeco regarding your use of the Website and any purchases made through it.

2. Eligibility

To use our Website and purchase products, you must:

• Be at least 18 years of age
• Have the legal capacity to enter into binding contracts
• Provide accurate and complete information
• Comply with all applicable laws and regulations

3. Products and Services

3.1 Product Information

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, images, or other content on the Website is accurate, complete, reliable, or error-free.

3.2 Dietary Supplements

Our products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. They are not medicines and do not require a prescription. Individual results may vary depending on personal factors including diet, lifestyle, and individual physiology.

Before using any dietary supplement, we recommend consulting with a healthcare professional, especially if you:

• Are pregnant or nursing
• Are taking any medications
• Have any medical conditions
• Have known allergies

3.3 Pricing

All prices are displayed in Euros (€) and include applicable VAT where required. We reserve the right to change prices at any time without prior notice. The price applicable to your order will be the price shown at the time of purchase.

4. Orders and Payments

4.1 Order Placement

When you place an order, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason. A contract is formed only when we send you an order confirmation.

For consumers, mandatory pre-contractual information under EU and Austrian law (including total price, payment, delivery, and withdrawal rights) must be provided before the contract is concluded. If any required information is missing from the checkout flow, we will provide it in the order confirmation or another durable medium without undue delay.

4.2 Payment

Payment must be made at the time of ordering. We accept the payment methods displayed on our Website. All payments are processed securely through our payment providers.

4.3 Order Cancellation

We may cancel orders if:

• Products are unavailable
• There are errors in pricing or product information
• We suspect fraudulent activity
• We cannot verify your payment information

5. Shipping and Delivery

Delivery times and shipping costs are provided during the checkout process and in our confirmation email. We are not responsible for delays caused by third-party carriers or circumstances beyond our control.

Risk of loss and title for products pass to you upon delivery to the specified address.

6. Right of Withdrawal (EU Consumers)

If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason, in line with Directive 2011/83/EU and—as applicable in Austria—the Act on Distance and Off-Premises Contracts (FAGG). The withdrawal period expires 14 days from the day on which you or a third party indicated by you (other than the carrier) acquires physical possession of the goods.

For more details, please see our Return Policy, including the model withdrawal form.

7. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, and software, is the property of Filteraoeco or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, or distribute content without permission
• Modify or create derivative works
• Use content for commercial purposes without authorization
• Remove any copyright or proprietary notices

8. User Conduct

When using our Website, you agree not to:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Submit false or misleading information
• Attempt to gain unauthorized access to any part of the Website
• Interfere with the proper functioning of the Website
• Use the Website for any fraudulent or unlawful purpose
• Transmit viruses or other harmful code

9. Limitation of Liability

To the fullest extent permitted by law:

• We provide the Website and products "as is" without warranties of any kind
• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the amount you paid for the products in question

These limitations do not affect your statutory rights as a consumer under applicable law, including the Austrian Consumer Protection Act (Konsumentenschutzgesetz - KSchG).

10. Indemnification

You agree to indemnify and hold harmless Filteraoeco, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

11. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these external sites. Accessing third-party links is at your own risk.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

13. Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Austria, without regard to its conflict of law provisions. For consumers, mandatory consumer protection laws of your country of residence may also apply.

Any disputes arising from these Terms shall be subject to the jurisdiction of the Austrian courts. EU consumers may also have the right to bring proceedings in the courts of their country of residence.

16. Online Dispute Resolution

The European Commission provides an Online Dispute Resolution (ODR) platform for consumers: https://ec.europa.eu/consumers/odr/. We are not obligated and do not intend to participate in dispute resolution proceedings before a consumer arbitration board.